$15 Flat Shipping • FREE Shipping >$150 $15 Flat Rate Shipping AU-Wide • FREE Shipping Orders Over $150

FAQ

 

  • Can I track my order?
  • Where do you ship to?
  • What are your shipping rates?
  • When will I receive my parcel?
  • Can I ask you to 'safe drop' or tell you that my parcel is 'safe to leave'?
  • How do I get in contact with BAGS OF FUN?
  • You can expect to receive a shipping notification from our store system by email including a tracking code for your order.

    The tracking codes are automatically generated and they become active once Australia Post depot has scanned your parcel.

  • We ship Australia wide but plan to expand to international shipping in the near future. 

    If you wish to place an international order, please contact us directly via our Contact Us page.

  • Delivery costs are outlined in our Shipping Policy.

  • We ship most orders on the same or next business day after order placement. Our aim is to dispatch all orders within 1-3 business days and from there transit times differ depending on your location.

    Our system will automatically send you an email containing relevant tracking codes for your order on dispatch so that you can monitor the status of your parcel delivery at your convenience.

  • We don’t accept offers to safe drop or advice that an area is ‘safe to leave’ as unfortunately it puts us at risk in the event of a lost parcel or theft.

  • If you require any assistance, please email us or submit your query using the form on our Contact Us page.

    This is the most reliable form of communication for your online order as it provides a great trail of communication that we can reference to provide you with a comprehensive service experience.